Get in Touch
Have a question? We're here to help!
FAQs
NoTow provides real-time vehicle security in a few simple steps. First, you download the NoTow mobile app from your preferred app store (available on iOS and Android). Once you've installed the NoTow device in your vehicle, you'll easily connect it to the app via Bluetooth. After successful pairing, NoTow continuously monitors your vehicle, and you'll receive instant notifications directly on your phone if your car is moved without your permission.
Yes, NoTow is designed for extremely easy installation. The physical device simply needs to be placed in your vehicle. The most significant part of the setup involves downloading our user-friendly app from any app store and then pairing the device with your phone using Bluetooth. We've made the process as straightforward as possible so you can get protected quickly.
Absolutely! NoTow allows you to monitor an entire fleet from a single app. If you have multiple vehicles, you simply need to purchase a NoTow device for each one. Once installed, you can pair each device with your single NoTow app, giving you comprehensive oversight and real-time alerts for all your cars from one convenient dashboard.
You'll know instantly. One of NoTow's primary functions is to provide real-time notifications the moment your car experiences any unauthorized movement. If your vehicle is towed, you'll receive an immediate alert on your phone, giving you crucial time to react and understand the situation.
The subscription covers essential services that enable NoTow's real-time capabilities. This includes the cost of the embedded eSIM, which allows the device to communicate even when out of Bluetooth range, as well as the push notification services that ensure you receive instant alerts about your vehicle's status, regardless of your location. Without the subscription, we wouldn't be able to provide the continuous, real-time protection NoTow offers.
Yes, you have full control over your subscription. You can easily log into your NoTow account at any time and manage your subscription. Whether you're on a monthly or yearly plan, you'll find a straightforward option to cancel directly through your account settings.
Yes, we offer a straightforward refund policy. We want you to be completely satisfied with NoTow. If for any reason you're not, you can request a full refund of your purchase amount within 30 days of your initial purchase.